Trust Centre

Custody should be proven, not simply promised.

This centre explains how ownership is recorded, how metal is controlled, and which evidence clients may review before entering custody.

Legal ownership

Allocated holdings remain identifiable as client property. Custody records document the owner, metal, weight, purity, form and storage jurisdiction.

Balance-sheet separation

Client metal is recorded separately from Aurum’s operating assets. The governing custody agreement explains treatment in an insolvency scenario.

Insurance

Eligible holdings are covered under custody insurance while stored and, where agreed, during approved transport. Limits, exclusions and evidence are supplied before custody begins.

Independent verification

Physical holdings and custody records are reconciled under a documented control programme. Relevant assurance material is available to eligible clients.

Controlled access

Vault access, custody instructions and ownership changes follow multi-step identity and authorisation controls.

Responsible sourcing

Aurum’s acceptance process records provenance and screens incoming metal. Good Delivery status is only claimed for qualifying bars from listed refiners.

Evidence available before commitment

Prospective clients can request the appropriate corporate, custody, insurance and assurance materials through the controlled due-diligence process.

Request due diligence

Due-diligence library

Documents available during qualification

Sensitive security and commercial documents are supplied through a controlled due-diligence process. Availability may depend on account type and confidentiality requirements.

Request due-diligence pack

Corporate registration and ownershipDD-01

Custody agreementDD-02

Insurance summaryDD-03

Audit and reconciliation statementDD-04

AML and KYC policyDD-05

Complaints procedureDD-06

Privacy and data protection noticeDD-07

Responsible sourcing policyDD-08

Important: Aurum provides custody and related operational services; it does not provide investment, tax or legal advice. Precious-metal prices may rise or fall. The scope of regulatory and compensation protections depends on the service and client agreement. Prospective clients should review the applicable legal documents and obtain independent advice.